When your website hosting service provider offers live chat support, you will be able to talk with a representative in real-time and learn useful information or get a problem resolved in a very timely manner. The basic advantage of using chat instead of calling to talk to a live person is that you'll need just a computer with access to the web, so you won't pay any rates when you're in another country or state. In addition, it will be a lot quicker to copy and paste info for example domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The live chat is also a considerably quicker approach to contact the website hosting company's support crew compared to using a ticketing system. What's more, when some problem requires a little more time to be dealt with, you'll be able to do something else while you wait for guidance on the live chat, therefore you will not waste time - something that is not possible if you're on the phone.
Live Chat Support in Shared Web Hosting
As part of the support services that we offer for all our shared web hosting, you will find live chat support which is online every single day, even on holidays. You'll be able to contact us regardless of whether you already have an account or not, considering that we will assist you with all sorts of things, ranging from providing you with common info on our solutions in case you aren't a customer yet and you are considering to purchase one of the packages, to assisting you with installing an e-mail account in an email client. Some problems are more complicated and time-consuming, so you will need to employ the ticketing system that is built-in our Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is online every single day, even on weekends and holidays. It is one of the best ways to learn more details about our semi-dedicated servers in case you don't have an account yet or to get an issue resolved in case you're a client and our customer care representatives will help you right away regardless of the time of the day you join the chat. In case you are hesitating which package is more appropriate for your websites, if you need advice whether you should order a certain upgrade and how to order it or when you have problems installing an email account on your machine, you are able to contact us and we will supply you with the needed information very quickly. Our live chat is accessible even after our phone lines go off for the day, therefore when you have an account here, you can be certain that you will always benefit from instant assistance with any kind of question or problem that shows up.