Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help Center section integrated into’s Site Control Panel offers a selection of help articles and frequently asked questions. Aimed towards solving any common problem that you could run into, they are contributed by our support team of accomplished technicians.

  • Top quality support service
  • Instructional Videos

  • For those of you who prefer to discover how to take care of a frequently experienced issue by watching a training video, we have added a compilation of video tutorials to our Site Control Panel. All the tutorial videos are concise and simple to comprehend. They offer visual presentations of various web site management procedures.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 support service and a 60–minute support ticket response guarantee. Our seasoned customer service technicians will be available to you around the clock to reply to your questions and to solve any issue that you may run into. Just submit a tech support ticket from the Help Center and we’ll respond momentarily.