Q: What does the web site migration service entail? Will my web site be secure?
A: If your current hosting provider can no longer meet the needs of your site, or if you experience frequent downtime, or if you are forced to wait for hours for the customer care team to reply to you, it might be a clever idea to swap your provider, i.e. to migrate all the files for your sites as well as your databases from your present provider to your future provider. At www.mischar.net, we understand that this can often be difficult and time–consuming. That’s why we’ll do all that for you at no cost!Our highly experienced technical team representatives will transfer your web site content from your present web hosting provider to us. Our technicians have got broad experience migrating websites and can handle everything – from an average WordPress blog or Joomla™ CMS–powered site, to a very complex, custom–built application.
Q: How much time will the website migration procedure take?
A: While we cannot give you an exact time interval, because there are lots of factors, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to transfer your site within 48 hours, and in certain cases – within 24 hours (if the content is not very large).
Q: Do you require anything from me before you start moving my web site?
A: We do not collect any personal information. We will need, however, the login info for your current hosting account and the name of the web site that you want to transfer.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my site be offline during the transfer?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the migration is over, we will make certain that everything is working properly and that the integrity of your content is not affected prior to telling you that the migration is complete. After that, we’ll instruct you how to transfer the domain over to your web hosting account with us and how to update the DNS records.
Q: Will my old hosting provider need to do anything?
A: While we transfer your website content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: We support all Linux–powered web hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.