Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our team of qualified professionals will try their best to respond to your advice requests in approximately 1 hour. If, however, the trouble you have come across needs the help of the Admin =Department,= we will forward the ticket to the technician on shift and will submit a note to inform you.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • We will be on line for you 24 hours a day to give you guidance and customer support and also to assist you with any trouble that you may run into as you are working with your virtual server. We’ll help you with all pre–configured apps, like your OS, server management panel (with regards to the VPS type) and the Site Control Panel made completely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • A descriptive and routinely updated article base is integrated into our in–house built Site Control Panel. It includes quick tips on how to conduct all the fundamental site administration jobs. The Help section offers you thorough how to articles and step–by–step video lessons. You can reach the Help zone by hitting the Help or Video buttons in the right side of each Control Panel section.